Mission Statement

Our  Mission

• To provide people with restricted mobility the opportunity to hire mobility equipment on a daily basis at a reasonable cost, so that they can use amenities and services in and around Romford town centre.

• To provide people with restricted mobility the opportunity to hire mobility equipment for longer periods (e.g. holidays).

• To provide a range of disabled living aids.

Our  Values

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• Equality of Mobility

We believe that disabled people should have convenient access to mobility assistance in order to be able to use facilities offered to all members of society.

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• Quality of Life   

We understand the importance of independent living and the quality of life that accompanies it.

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• Professionalism         

We will strive to be professional in everything we do.

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• Value for Money         

We recognise that many of our users are on a limited income and that our services should be affordable to them.

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• Respect  

We will always respect our user’s dignity, and treat them with compassion, politeness and respect. Likewise, we expect our users to treat our staff with equal respect and politeness

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• Helpfulness

We will strive to be helpful, understand our user’s needs and provide

equipment that suits their needs.

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• Appreciation

We recognise and appreciate the support of our volunteer staff, without whom we could not operate.