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Mission Statement
Our Mission
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To provide people with restricted mobility the opportunity to hire mobility equipment on a daily basis at a reasonable cost, so that they can use amenities and services in and around Romford town centre.
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To provide people with restricted mobility the opportunity to hire mobility equipment for longer periods (e.g. holidays).
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To provide a range of disabled living aids.
Our Values
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Equality of Mobility
We believe that disabled people should have convenient access to mobility assistance in order to be able to use facilities offered to all members of society.
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Quality of Life
We understand the importance of independent living and the quality of life that accompanies it.
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Professionalism
We will strive to be professional in everything we do.
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Value for Money
We recognise that many of our users are on a limited income and that our services should be affordable to them.
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Respect
We will always respect our user’s dignity, and treat them with compassion, politeness and respect. Likewise, we expect our users to treat our staff with equal respect and politeness
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Helpfulness
We will strive to be helpful, understand our user’s needs and provide
equipment that suits their needs.
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Appreciation
We recognise and appreciate the support of our volunteer staff, without whom we could not operate.