Mission Statement

 

Our  Mission

 

  • To provide people with restricted mobility the opportunity to hire mobility equipment on a daily basis at a reasonable cost, so that they can use amenities and services in and around Romford town centre.

 

  • To provide people with restricted mobility the opportunity to hire mobility equipment for longer periods (e.g. holidays).

 

  • To provide a range of disabled living aids.

 

 

Our  Values

  • Equality of Mobility

We believe that disabled people should have convenient access to mobility assistance in order to be able to use facilities offered to all members of society.

  • Quality of Life   

We understand the importance of independent living and the quality of life that accompanies it.

  • Professionalism         

We will strive to be professional in everything we do.

  • Value for Money         

We recognise that many of our users are on a limited income and that our services should be affordable to them.

  • Respect  

We will always respect our user’s dignity, and treat them with compassion, politeness and respect. Likewise, we expect our users to treat our staff with equal respect and politeness

  • Helpfulness

We will strive to be helpful, understand our user’s needs and provide

equipment that suits their needs.

  • Appreciation

We recognise and appreciate the support of our volunteer staff, without whom we could not operate.